Delivery and payment

Shipment within the EU

You will receive your order via standard shipment (least expensive way) if not ordered differently. We only charge the actual costs of transport including packaging. Here you will have the opportunity to use additional services. The additional costs incurred thereby will still be charged if you make use your 14-day right of withdrawl. Possible damages caused during transport are insured through us. The costs of return shipment are paid by you.

Attention: For deliveries to the Canary Islands additional custom fees or taxes might be applicable. These have to paid by the consignee. Please contact your local authorities for more information in this regard.

Worldwide shipment

The topRik team will gladly accept orders from all over the world and ship them to remote locations and ports when we receive a clear delivery address from you. These prices are without VAT. You also have the opportunity to take advantage of additional services at any time. The resulting costs are also due if you make use of your 14-day right of withdrawal. Any occurring transport damage is insured by us. We would like to point out that customs duties, taxes, import charges, storage fees, exchange rates, currency differences or other costs may arise which topRik has no influence on and we cannot estimate or determine them beforehand – As this is the responsibility of the recipient who is obliged to pay any fees incurred. The return costs are also obliged to be paid by the recipient as well. 

Customs can open and scan packages for control. For more information on costs, customs clearance times, etc., please contact your local customs authorities. The customs authorities of some countries require special proof of identification from the importer / consignee of goods before a consignment is released. As the importer / consignee of the goods, you may use an identification number, e.g. national identification number, CPF or tax number. topRik is not obliged to issue you or customs authorities with a supplier or long-term supplier declaration and / or an export declaration or to procure such from its own pre-suppliers. We would also like to point out that we have no influence on the duration of the delivery by forwarding and shipping companies and cannot guarantee the complete tracking of shipments.

Please note that international shipping to certain countries is subject to delivery restrictions and not all items may be shipped to all countries. You are responsible for ensuring that products can be lawfully imported into the country of destination. It may also be the case for air and sea freight deliveries that a "door-to-door" service is not included and you may need to pick up the goods at the respective airport or seaport. We will not carry any additional transportation costs. 

Goods delivered by topRik to European Union countries are, of course, subject to VAT. If these goods are then exported to NON-EU COUNTRIES, a VAT refund under § 7132 (3) UStG is NOT possible on our part. We apologize for any inconvenience.

Orders, offers and prices

Our offers, services and deliveries are provided exclusively on the basis of these general terms and conditions. All offers are not-binding and without obligation and the prior sale of articles from stock and the delivery options are subject to exceptions. The pictures, measurements, weights and characteristics of the articles in our catalogue and brochures have been made by the best knowledge based on the information from the suppliers and manufacturers but without any guarantee and liability in relation to the accuracy, completeness or precision of the information provided. Changes in design, dimension, weight, form and execution by manufacturers remain reserved.

Prices

All of our prices mentioned are displayed in EURO and include the value added tax (VAT) prescribed by law, plus shipping charges and transport insurance. There will be no VAT added to deliveries to countries outside the EU.

Delivery provision

We will deliver for as long as stocks last. There is no claim for delivery in case it is not possible to us to acquire this article. If delivery is not possible, we will notify you immediately. Our remaining stock („Clearance/ Sales/Offers“) only holds small quantities or even individual pieces. In case we are unable to deliver we expressly reserve the right to non-provision of service. Already rendered payments will be immediately refunded. Further claims against the company topRik are excluded. We ship, while stocks last. There is no claim for delivery if it is not possible for us to obtain this product.

Payment, date of payment

For international deliveries the payment ensues via advanced payment/bank transfer, credit card, PayPal or Stripe. topRik reserves the right to exclude certain payment methods in individual cases. It is not possible to pay by cash or cheque. Liability in the event of loss shall be ruled out. No discounts for early payments are granted. Payments via credit card will be charged when the goods get sent out.